New Vols come from everywhere, even from other universities.

Yet, the transfer process is frequently marred by frustration.

Beyond the application process itself, problems arise when students attempt to transfer credits between institutions. Frequently, UT does not accept seemingly equivalent credits from other schools, as in the case of Drew Baird, a transfer student from Carson-Newman University.

"I lost 23 credit hours," said Baird, now a business student at UT.

At Carson-Newman University, Baird was a declared finance major, but, since transferring to the University of Tennessee, he has been labeled "business exploratory."

Baird's case is not the only example of this incident. Leslie Bensman, sophomore in business, lost more than 30 credit hours upon transferring to UT.

"You don't know what classes transfer until you get here," Bensman said. "I knew before the spring of 2013 I was coming to UT in the fall, so I called to see what classes would transfer and tried to set up my schedule with classes that would get me credit at UT, but they won't tell you unless you have already been accepted and enrolled."

According to the bursar's office, this delay is due to potential policy changes from semester to semester and logistical protocol.

"There is a really high volume of students," said a bursar's office representative, who asked the office be quoted on her behalf. "Until you've taken the course and passed the course, and are a student or have been admitted to UT, we can't run a transfer evaluation."

As the bursar's office explained, many people call for a transfer evaluation who are only considering coming to UT.

"If we did that for every student, we would be doing thousands of evaluations for people who never intend to come to the university," the office representative said, "and that would give a significant handicap to the students that are planning on coming to the university."

Although many credit hours do not transfer proportionately, students can complete an appeal process to potentially gain credit for a class.

Both Williams and Bensman began the appeal process at the beginning of the semester and have yet to see results.

Credit hours are only one source of tension, though. Once a student decides to transfer to UT, he or she attends a day-long orientation prior to their arrival to campus, which begins by explaining life at UT and ends with registration for classes.

"It's definitely a condensed version of the first-year students orientation," New Students and Family Programs Assistant Coordinator Paige Phillips said in a phone interview this past Thursday.

Yet, after this introduction, few other programs are available to transfer students during move-in week.

"After my acceptance letter I didn't receive anything from UT in the mail or hear anything at all through email," Bensman said, "and once I got here, I had nothing to do because all of the programs are for first-year students only, so I just sat in my dorm since I just moved here and didn't really know anyone."

In spite of these challenges, Mitch Williams, a transferred accounting major who lost almost a year's worth of credits, maintains he made the right choice.

"Everyone in my family went to UT," Williams said. "I decided I didn't want to miss out on anything, and I didn't want to have any regrets so I transferred."

And Williams is not alone.

"Coming here is worth it a thousand times," Baird said. "I'll have a better degree, and the experience is definitely worth it."